Managing orders can be a tiring process but we are here to make it simple for you. Scroll down to get all the solutions for your order management problems!


In this section: 

  • Order related features

  • Manage orders

  • Archive orders

  • Payment and order status

  • Order setting




ORDER RELATED FEATURES


Have a look at the image below to understand the features better: 




The details as per the above figure are as follows: 


  1. Select date range: Here you can set a date range to see the orders between those dates. Such as orders in last 30 days etc

  2. Delete orders: To remove the unwanted order completely

  3. Archive orders: To archive the orders for a particular time.

  4. Unarchive orders: To unarchive the orders that you archived earlier for some time.

  5. Change status: To change the status of the order such as initiated, dispatched etc

  6. Update payment status: To change the status of payment of orders such as payment completed etc

  7. Create shipment: These will have the pickup details of the order.

  8. Export orders: To export the list of orders.

  9. Search order: To find a particular order from the order list.

  10. Filters: To find the specific category of orders from the list.

  11. Order id: Numeric id of the product

  12. Ordered on: Date of the order placed on.

  13. Ordered by: Details of the person who has placed the order.

  14. Payment: Payment status of the order

  15. Order status: Order status of the product

  16. Action: Delete or edit the order.




MANAGE ORDERS


In order to keep an eye on your orders properly, it is important to keep a record of each and every order and manage them well. You can manage your orders easily and conveniently with us.


Here is how you can manage your orders: 


  1. Login to your Get me a shop Dashboard 

  2. From the left side of the menu, Select Order setting → Orders.

  3. Orders page will open with the List of your orders that will appear under various categories.


You can simply select the orders by ticking the boxes on the left of the order id and take the required action such as to delete the orders that you don’t want to appear on your list using the delete orders button. You can also archive the orders using the archive orders button and can unarchive them anytime using the unarchive orders button. 


Other than this you can also update the payment status of your order, create shipment for your order and export your orders using the options given at the top of the list.


                     NOTE: Refer to the order related features section on the top for details.




ARCHIVE ORDERS


There are times when you don’t want to see some specific orders on the front page but might need them later. So, instead of deleting them permanently, Simply archive them for a particular period of time and later you can unarchive them easily whenever you want to.


Steps to follow:


  1. Login to your Get me a shop Dashboard 

  2. From the left side of the menu, select Order setting → Orders.

  3. Orders page will open with the list of orders. Select the orders that you want to archive by ticking the boxes on the left of the Order id.

  4. Once you have selected the orders from the list, Click the Archive order button (box icon next to the Delete orders button ) located above the order list to archive them.



PAYMENT STATUS


You can easily update and keep a track of the payment status of your orders with our amazing features that can help you to manage your orders easily and conveniently!


How to update payment status?


  1. Login to your Get me a shop Dashboard. 

  2. From the left side of the menu, Select Order setting → Orders.

  3. Orders page will open with the list of all your orders.

  4. Under the payment column, Click on the Update button highlighted in blue next to your order.

  5. Now, Select the payment status from the list of status options in the pop-up.


Note: You can also update the payment status of an order by clicking on the order and change the payment status on the order edit page.



ORDER STATUS 


You can easily keep a record of your order and update their status with our amazing features that can help you to manage your orders efficiently!


How to update the order status?


  1. Login to your Get me a shop Dashboard. 

  2. From the left side of the menu, Select Order setting → Orders.

  3. Orders page will open with the list of all your orders.

  4. Under the order status column, Click on the Update button highlighted in blue next to your order.

  5. Now, Select the order status from the list of status options appeared.


       Note: You can also update the order status by clicking on the order and change the order status on the order edit page.



 ORDER SETTING


There are times when the customer doesn't like the product that they ordered online and wants to return or exchange it but every store have their own policies when it comes to such services. So it is important that the customer knows it while buying the product. You can simply set the duration of such services based on the following categories:


  • Cancellation

Here you can set the cancellation duration of your product i.e till when the customer can cancel the product that they have ordered. This is calculated from the day when the order was placed.





  • Return

Here you can set the Return duration of your product i.e till when the customer can return the product they have purchased.This is calculated from the day when the order was delivered


  • Replacement

Here you can set the Replacement duration of your product i.e till when the customer can get their purchased product replaced from your store.This is calculated from the day when the order was delivered.


Steps to enable the above options are as follows: 


  1. Login to your Get me a shop Dashboard 

  2. From the left side of the menu, Select Order setting → Order settings.

  3. Order settings page will open with several options such as:


  • Cancellation enabled: Tick the option to enable order cancellation feature in your store and set the cancellation period. For example, 30days, 60 days etc.


  • Return enabled: Tick the option to enable Return order feature in your store and set the return period. For example, 30days, 60 days etc.


  • Replace enabled: Tick the option to enable replace order feature in your store and set the replacement period. For example, 30days, 60 days etc.


Note: Setting up Cancellation, Return and Replacement periods are optional in nature.